Privacy Policy

Effective date: March 21, 2026  ·  Last updated: March 21, 2026

This Privacy Policy describes how 3301dev.com ("we", "us", or "our") collects, uses, and protects information when you visit our website or use our services. We are committed to protecting your privacy and processing your data in accordance with the General Data Protection Regulation (GDPR) and other applicable laws.

1. Data Controller

The data controller responsible for your personal data is:

3301dev.com
Email: alex@3301dev.com
Telegram: t.me/a3301dev_com

2. What Data We Collect

We collect personal data only when you voluntarily provide it to us. This includes:

• Contact form (Support page): full name, email address, and message content.
• Trial sign-up form (Try Free page): full name, work email, company name, and team size.
• AI chat widget (Support page): text messages you send to the AI agent. These are processed entirely on the client side and are not transmitted to any server.

We do not use tracking cookies, advertising networks, or analytics scripts. We do not collect IP addresses, device identifiers, or browsing behaviour beyond what is technically necessary to serve the page.

3. Local Storage

Our website uses the browser's localStorage to save two user preferences:

• Language preference (lang): stores your selected language (EN or UA) so it persists across pages.
• Billing period preference (billingPeriod): stores whether you last selected monthly or annual billing on the Pricing page.

These entries contain no personal data and are stored only in your browser. You can clear them at any time via your browser settings.

4. Purpose and Legal Basis for Processing

We process personal data you submit through our forms for the following purposes:

• To respond to your enquiry — legal basis: your consent (Article 6(1)(a) GDPR) and our legitimate interest in providing customer support (Article 6(1)(f) GDPR).
• To provide and manage our services — legal basis: performance of a contract or pre-contractual steps (Article 6(1)(b) GDPR).

We will not use your data for marketing purposes without your explicit consent.

5. Data Retention

We retain personal data only for as long as necessary to fulfil the purpose for which it was collected or as required by law. Enquiries and trial sign-up data are retained for no longer than 24 months from the date of collection, unless a longer period is required to manage an ongoing service relationship.

6. Data Sharing

We do not sell, trade, or transfer your personal data to third parties. Data may be shared only:

• With service providers acting as data processors on our behalf (e.g., email delivery), bound by data processing agreements.
• When required by applicable law, regulation, or a lawful request by a public authority.

7. Your Rights (GDPR)

If you are located in the European Economic Area, you have the following rights regarding your personal data:

• Right of access — you may request a copy of the personal data we hold about you.
• Right to rectification — you may ask us to correct inaccurate data.
• Right to erasure — you may ask us to delete your data ("right to be forgotten").
• Right to restriction of processing — you may ask us to limit how we use your data.
• Right to data portability — you may request your data in a machine-readable format.
• Right to object — you may object to processing based on legitimate interests.
• Right to withdraw consent — where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, contact us at alex@3301dev.com. We will respond within 30 days. You also have the right to lodge a complaint with your local supervisory authority.

8. Security

We implement reasonable technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All pages are served over HTTPS. Form data is transmitted securely.

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such data, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. We encourage you to review this page periodically. Continued use of the website after changes constitutes acceptance of the revised policy.

11. Contact

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Email: alex@3301dev.com
Telegram: t.me/a3301dev_com